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About Cancellation/Refund

Posted by SAPPUN(ip:)

Date 2023-06-27

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* Cancellations before delivery will be handled within 1-2 days, and cancellations after delivery will be handled after the product has been inspected.


* It is possible to cancel part or all of the products.


* In case of cancellation, it is also possible to refund with POINT that can be used immediately.


* Please contact the SAPPUN customer center for cancellation procedures.

It will take 1-2 weeks for the refund to be processed. Please note that the period varies depending on the payment method.


* It is also possible to refund by means of payment. However, depending on the payment method, there is a possibility that the amount after deducting the transaction fee may be refunded.



* For detailed inquiries about refunds, please contact the payment company email you received at the time of payment.


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